Privacy Policy

Last updated: August 2026

Introduction

Cloudrix ("we", "our", or "us") provides cloud engineering, DevOps, AI, platform engineering, and Web3 consulting services.

We are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors.

Information We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Company name
  • Business email address
  • Telephone number
  • Job title
  • Project requirements
  • Communications with Cloudrix
  • Website analytics
  • Technical information such as browser type, IP address, and device information

We only collect information necessary to provide our services.

How We Use Your Information

We use information to:

  • Respond to enquiries
  • Deliver consulting services
  • Improve our services
  • Schedule meetings
  • Send project communications
  • Improve website performance
  • Comply with legal obligations

We do not sell personal information.

Confidentiality

Client confidentiality is fundamental to Cloudrix.

Unless required by law or with explicit written authorization:

  • We do not disclose client information.
  • We do not share project details with third parties.
  • We do not use confidential information for marketing purposes.
  • We treat all client environments as confidential.

AI & Automation

Cloudrix may use AI-assisted tools to improve engineering productivity.

Our principles are:

  • Client information is never intentionally shared with unauthorized third parties.
  • AI systems operate only for delivering requested services.
  • We do not use client environments to train public AI models without explicit permission.
  • Where AI is used, confidentiality obligations remain unchanged.

Security

We implement reasonable administrative, technical, and organizational safeguards including:

  • Least privilege access
  • Encryption where appropriate
  • Secure credential handling
  • Access controls
  • Logging and monitoring
  • Industry-standard security practices

No Internet-based service can guarantee absolute security.

Data Retention

We retain information only as long as necessary to:

  • Deliver services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes

Information no longer required will be securely deleted.

International Services

Cloudrix serves clients globally, including the Middle East, Europe, and the United States.

Information may be processed in jurisdictions where Cloudrix or its service providers operate, subject to appropriate safeguards.

Third-Party Services

This website uses the following third-party services, which may receive technical information such as your IP address:

  • Crisp — live chat widget
  • PostHog — product and website analytics
  • Ahrefs Web Analytics — website traffic measurement
  • Microsoft Clarity — usage analytics, including session replay and heatmaps of how pages are used
  • Sentry — application error monitoring
  • Google Fonts — web font delivery
  • Cloudflare CDN — static asset delivery

When delivering consulting services, we may also work within client-operated platforms including AWS, Microsoft Azure, Google Cloud, GitHub, Slack, Jira, Kubernetes platforms, and monitoring platforms.

Each provider maintains its own privacy practices.

Your Rights

Where applicable under local law, you may request to:

  • Access your information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise any of these rights, contact privacy@cloudrix.ai. We will respond within the timeframe required by applicable law.

Cookies & Similar Technologies

Our website uses cookies and similar technologies, including browser local storage, for analytics and to operate the live chat widget.

These are used to understand how the website is used and to improve performance. You may disable or delete cookies through your browser settings, though some features such as live chat may not function correctly as a result.

Changes

We may update this Privacy Policy periodically.

The latest version will always be published on this website.

Contact

Questions regarding privacy may be directed to privacy@cloudrix.ai.